Don -- To often feedback is only given when people are dissatisfied and not when there is outstanding service.  To say that you and your staff go above and beyond in customer satisfaction would be an under statement. 

Ken and I appreciate all the help and guidance you have given us.  Although I am sure there are times you must think we will never learn about this pool, you never have given us an indication that our questions and concerns are silly or just plain dumb.  We thank you for the great service.

--- Debbie Jackson